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Ordering and webshop |
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Webshop ordering information
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My account (shareit), update my e-mail adress |
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License
transfer instructions and conditions |
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Haven't received
your order yet? |
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ABL2 Rack Extension Manual - Draft |
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Plug-in registration problems |
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If you are experiencing problems registering a
plug-in please try these steps: |
- On PC/Windows, please make sure to run the installers
and host as
administrator (right-click the .exe and use Run as Administrator)
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- On Mac/OS X, please make sure you install logged in as administrator
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If your plug-in still keeps asking for registration,
please see this article. |
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What are the latest plug-in verions? |
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Check
this link
for the change log of the latest versions. |
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Owner of ABL1 and want to upgrade? |
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ABL2 can be upgraded to at a
discounted price via
this link. When ordering please make sure you enter the same registration
name as your ABL1 license. |
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Older versions of plug-ins |
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If you need an older archived version of a
plug-in, it can still be downloaded. See this
forum thread. |
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Getting plug-ins to work with Logic 9 (64-bit) in Mountain
Lion (OSX 10.8) |
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Please see this
forum thread. |
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Can I install onto multiple machines, for example my
stationary PC and portable computer? |
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Yes! We believe if you purchase a plug-in you
should be able to use it how and whenever you want. |
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I already own an AudioRealism product, can I
order another with a discount to complete my bundle? |
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Yes! We offer cross-grades for previous
customers, please contact us for more info. Don't forget to state which
products you have and which ones you wish to order. |
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Where can I find the latest downloadable versions? |
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The latest versions of the plug-ins can be
found on the Products page. The downloads work both
in demo mode and are unlockable via a license or serial code. |
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The plug-in does not start with my sequencer |
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Our plug-ins require a Midi track to trigger
pattern playback. The manuals for each plug-in describe how to do this, or
read a quick post on how to do it
here. |
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User forum support |
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For more general questions, for example tips on
how to use our products with different hosts or MIDI controllers, please try
asking on our forums. Other users may be better at answering these general
questions and you might get a faster response than emailing us directly.
Take me to the forums |
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Email us directly |
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If you have specific questions about licenses,
or having problems with a plug-in you can email us directly at:
support@audiorealism.se |
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For more general enquiries or information, use
info@audiorealism.se |
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Note: When emailing us, please make sure
that you allow emails from us in your spam filter (if you are using one)
settings. Also make sure your email account quota is not filled. We usually
respond to email within a few hours (on weekdays), but it can take up to a few
days in worst case. If you do not hear from us at all there is probably a spam
filter or similar blocking us, in which case you may try to contact us via the
forum (see above). |
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