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Boac
Joined: 02 Oct 2007
Posts: 1
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 Posted: Tue Oct 02, 2007 11:21 pm Post subject: I have not received my ABL Pro yet! |
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| Any idea on what to do? I conctacted customer support twice, they didn't respond at all!!!!!! |
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Mike
Site Admin
Joined: 13 Oct 2003
Posts: 2514
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| Posted: Wed Oct 03, 2007 7:39 am Post subject: |
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Hi Josh,
Your license key was sent out on the 28th, at 11:50 am. That is less than two hours after we received the order. I just tried contacting you again but the e-mails seem to be bouncing.
Either:
1) You accidently gave us the wrong email adress (typo, or similar)
2) A spamfilter is blocking our communication
In any case, you will ofcourse recieve what you ordered, check your private messages.
Also I will edit the topic because the fault is not on our side.
Best regards,
Mike |
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John Hannon
Joined: 21 Dec 2007
Posts: 2
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| Posted: Fri Dec 21, 2007 1:30 am Post subject: |
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I ordered an ABL 2 on 16th December but still haven't received the license key and have had no reply from customer support.
Edited by Moderator: removed share-it order num |
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Mike
Site Admin
Joined: 13 Oct 2003
Posts: 2514
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| Posted: Fri Dec 21, 2007 1:08 pm Post subject: |
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Hi John,
It was sent out on the 17th at 9am in the morning. It seems we have having some kind of delivery problems. Check your private messages..!
Best regards,
Mike |
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John Hannon
Joined: 21 Dec 2007
Posts: 2
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| Posted: Sun Dec 23, 2007 3:00 am Post subject: |
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Thanks Mike.
All sorted now. |
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